3.Introdu
All your efforts will pay off when you receive orders from your ers.An order is a formal request addresd from a buyer to a ller，indig types，quantities and agreed pribsp;for specifibsp;goods.It is true that an order letter creates one half of a tract.Therefore，for the buyer，the order letter should be written as accurately and clearly as possible，bebsp;any error or misuanding may bsp;ued trouble；for the ller，the order letter should be treated with extra care and discretion.Remember that when the official order is accepted，both parties will be legally bound.
An order may be given by letter，fax，e-mail，or a preprinted order form.You need to tain the following points when writing an order：
（1）a full description of the odity，including artibsp;number，size，color，or any other relevant information
（2）quantity
（3）date and method of shipment
（4）pribsp;per item
（5）pag
（6）payment term
…
After the receipt of an order，if the goods required are available，you should lo no time to state your aowledgement.For small routine orders a printed aowledgement may be enough，but a detailed firming letter is better and helps create goodwill.An acceptanbsp;or a firmation is in fabsp;an unrerved asnt of the buyer’s terms.When you receive the relative order and firm its terms and ditions，you may begin to execute the order to the buyer’s satisfa.However，there are times when you ot accept buyers’ orders bebsp;the goods required are not available or pribsp;and specifications have been ged.In subsp;circumstances，letters deing orders must be written with the utmost care and with an eye to goodwill and future business.It is advisable to reend suitable substitutes，make ter-offers and persuade buyers to accept them.