2.bsp;Study
Lily is the general manager of James Imp In ada.The pany is trading with Sher（Hangzhou）Rubber Co.，Ltd.One m，Lily makes the following shipment instrus to Sher：
Dear Sir，
We are glad to learn from your letter of April 25th that you have firmed our order for 1000 bags of Model Hup5-4 Ultrabake Hollow Masking Rubber Plugs.We believe in the quality of your products.
As the produbsp;are susceptible to heat and moisture，they must be packed in aworthy cas.They should also be protected from water dampness in transit by a coating of grea that will keep out dampness.
We trust that the above instrus are clear to you and that shipment will give the urs entire satisfa.
Yours faithfully，
[Signature]
Suppo you are the manager in Sherake a reply to the above email，trying to reassure Lily.