結尾段：提出解決方案，不需展開。這段應體現書信的禮貌原則，可以用類似“如果你能……，我將十分感激”這樣的表達方式。還要注意做到公平、公正。
2.必背模版句型
I am writing to make a complaint about……
我寫信是為了投訴……
I am most reluctant to complain，but……
我非常不願意投訴，但……
⊕本⊕作⊕品⊕由⊕思⊕兔⊕在⊕線⊕閱⊕讀⊕網⊕友⊕整⊕理⊕上⊕傳⊕
One annoying aspect of your service is……
你們的服務項目中一個令人不滿的地方是……
I have been pleased with your services for years，but now I feel very disappointed.
多年來我一直很滿意你們的服務，但現在我非常失望。
I would like to draw your attention to the problem/fault……
我想讓您知道這個問題/錯誤……
I am writing to inform you that I find…… unsatisfactory.
我寫信是為了告訴你我發現……令人非常不滿意。
I wish to express my dissatisfaction/disappointment about……
我想表達我對……的不滿/失望。
It would be highly appreciated if you could……
如果你能……我將萬分感謝。
I trust you will take my complaints seriously and……
我相信你會認真對待我的投訴，並且……
I hope you will give due attention to this matter.
希望對此事你能給予足夠的重視。
I would like to get this matter settled by the end of this month.
我希望能在月底解決這事。
I could not be more satisfied if you can kindly……
如果你能……我將會非常滿意。
I would appreciate it very much if you could……
如果你能……我將非常感謝。
3.必背經典範文
Dear Sir or Madam，
I am writing to inform you that I wish to move into a new room next semester. I would like to ha