·plaints of goods delayed;
·plaints of goods unsatisfactorily packed.
Sellers in business,at some point,have to deal with an upt er.A business owner’s ability to effectively deal with er plaints in fabsp;may provide a great opportunity to turn the dissatisfied ers into active promoters of your business.As a matter of fact,it costs mubsp;less to keep an existing er than to win a new er,so retaining existing ers is more profitable for your business.
If a pany has effective er plaints systems in place,many of tho ers with questions or problems bsp;be retained.Satisfied plainants bsp;be nearly as,or even more loyal than,ers who did not have a problem,while poor rvibsp;drives ers away.
ers are looking for their problem to be easy to report,aowledged and dealt with quickly,nsitively,and fairly.Generally,ers value highly the following plainants dealing rvices:
·having a problem fixed first time,and on time;
·plaints of goods delayed;
·plaints of goods unsatisfactorily packed.
Sellers in business,at some point,have to deal with an upt er.A business owner’s ability to effectively deal with er plaints in fabsp;may provide a great opportunity to turn the dissatisfied ers into active promoters of your business.As a matter of fact,it costs mubsp;less to keep an existing er than to win a new er,so retaining existing ers is more profitable for your business.
If a pany has effective er plaints systems in place,many of tho ers with questions or problems bsp;be retained.Satisfied plainants bsp;be nearly as,or even more loyal than,ers who did not have a problem,while poor rvibsp;drives ers away.
ers are looking for their problem to be easy to report,aowledged and dealt with quickly,nsitively,and fairly.Generally,ers value highly the following plainants dealing rvices:
·having a problem fixed first time,and on time;
·having fidenbsp;that you know what you are doing;
·not being blamed for the problem;
·showing for their situation;